Terms of Use — Roaring Rewards, Roaring Retail and the Roaring portal

• Who. These terms are between you and Cartel of Code Pty Ltd, ABN 78 633 299 000 ("Roaring"). Customers use Roaring Rewards; business owners and their staff use Roaring Retail and the portal.
• Accounts. One account per person, 16 or over, with a real email you control. You are responsible for what happens under your sign-in. We may suspend an account that games stamps, abuses staff, or posts reviews that break rule 5.
• Stamps. A stamp is granted by the venue, at the venue's say, when the customer is present. Stamps and free items have no cash value, belong to the program of the venue that issued them, and end if the venue leaves Roaring or changes its program. Roaring is not a party to the deal between you and the venue.
• Venues. Owners set their own program (stamps to a free item, what the free item is) and are responsible for honouring it. Roaring shows the program; the venue delivers it.
• Reviews. You may review a venue once every twelve weeks after three verified visits. Keep it about the venue, no abuse, no personal information about staff or others, nothing you don't have the right to post. Reviews carry your display name and a visit badge. Reviews stay after an account is deleted. Venues cannot pay to change or remove a review; we remove reviews that break this rule, and may show that we did.
• Plans and billing (owners). Plans are per venue, per month, in Australian dollars plus GST, billed by Stripe. Cancel from the portal; the plan runs to the end of the paid month. No refunds for part months unless the law requires it. We may change prices with 30 days' notice.
• Staff. Owners invite staff by email. Staff may approve stamps at the venue and nothing more. Owners are responsible for their staff's use.
• Our service. We aim to keep Roaring running and may change or withdraw features. We are not liable for a venue's conduct, a missed stamp, or loss caused by things outside our control. Nothing here limits rights you have under the Australian Consumer Law.
• Your content. You keep what you write. You give Roaring a licence to show it in the apps and on the web for the purpose of the service.
• Ending. You may delete your account at any time (see the Privacy Policy). We may end these terms for breach. Rules 3, 5, 8 and 9 survive.
• Law. Australian Capital Territory law applies.

Effective: the date of first public release.